Privacy Policy
Updated: April 2026
This Privacy Policy describes how Opan Academy (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website, register for training, purchase products, or interact with our services.
By using our site, you agree to the terms of this Privacy Policy.
1. CONTACT
If you have questions or requests regarding your data, contact us at:
[email protected]
2. INFORMATION WE COLLECT
We collect personal information in the following ways:
A. Information You Provide Directly
When you:
- Register for a free training or webinar
- Purchase a product (e.g., courses or Live Selling Lab)
- Join our community
- Contact support
We may collect:
- Name
- Email address
- Phone number
- Billing details (processed securely via third-party providers)
B. Automatically Collected Information
When you visit our site, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring URLs and search terms
This data helps us:
- Improve performance
- Optimize marketing
- Understand user behavior
C. Tracking Technologies
We use tools such as:
- Cookies
- Pixels
- Tags
These may include tracking from platforms like:
- TikTok
- Meta Platforms
These tools help us:
- Measure ad performance
- Retarget visitors
- Improve conversion rates
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide access to training, programs, and services
- Process payments and transactions
- Send confirmations and updates
- Deliver marketing, promotions, and offers
- Improve our website, content, and user experience
- Provide customer support
4. EMAIL & MARKETING COMMUNICATIONS
By providing your email, you agree to receive:
- Training reminders
- Program updates
- Promotional offers
You can unsubscribe at any time using the link in any email.
5. SMS / TEXT MESSAGING (IMPORTANT FOR TWILIO)
If you provide your phone number, you may receive:
- Training reminders
- Account notifications
- Promotional messages
By submitting your phone number, you consent to receive SMS messages from Opan Academy.
Message & data rates may apply.
Message frequency may vary.
You can opt out anytime by replying:
- STOP to unsubscribe
- HELP for assistance
Consent is not a condition of purchase.
6. SHARING YOUR INFORMATION
We may share your information with trusted third parties, including:
- Payment processors (e.g., Kajabi / Stripe or equivalent)
- Email and SMS providers (e.g., Twilio, email platforms)
- Analytics and advertising platforms
We do not sell your personal information.
We may also disclose information:
- To comply with legal obligations
- To protect our rights
- To prevent fraud or abuse
7. DATA RETENTION
We retain your information:
- As long as necessary to provide services
- For legal, tax, or compliance purposes
You may request deletion at any time (see Section 10).
8. COOKIES
Cookies help improve your experience by:
- Remembering preferences
- Tracking site usage
- Supporting marketing efforts
You can disable cookies in your browser settings, though some features may not function properly.
9. YOUR RIGHTS (CALIFORNIA / CCPA)
If you are a California resident, you have the right to:
- Request access to your personal data
- Request deletion of your data
- Request correction of inaccurate data
To exercise these rights, contact:
[email protected]
We will not discriminate against you for exercising your rights.
10. DATA REQUESTS
You may request to:
- Access your data
- Update your data
- Delete your data
Email: [email protected]
11. MINORS
Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.
12. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
13. DATA SECURITY
We take reasonable measures to protect your information.
However, no system is 100% secure.
14. DO NOT TRACK
We do not respond to “Do Not Track” signals due to lack of industry standards.
15. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time.
Changes will be posted on this page.
16. COMPLAINTS
If you have concerns about your data, contact us first.
If unresolved, you may contact your local data authority.
